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Unknown pointer error and frozen black screen
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Unknown pointer error and frozen black screen
04-05-2020, 09:12 PM
#1
asriel meemurr
Unregistered
 
Unknown pointer error and frozen black screen with humming noise

Hello. I've been playing Paper Mario: The Thousand Year Door and although I have had some problems since this is my first time using Dolphin, I've been able to resolve all of them. That is, until today. I'm in Chapter 6 in the Excess Express during the first day's night time. Since it switches to night time right after you give Bub the Autograph, I do just that, it switched to night, I talked to the conductor who tells you to find the passenger who boarded without a ticket and took a blanket. I then proceeded to try and enter the dining hall area, when, as the area was loading, I would get this Unknown Pointer error repeatedly. If I pressed OK, it would simply appear again every time without fail. I looked up the solution to this and found that disabling panic handlers solved the issue of the error, but the game would still move much slower in this room specifically and would revert back to normal upon exiting the room. Thinking that the issue was resolved, I proceeded to go to Zip Toad's room and talk to him, expecting it to progress the story. Afterwards, I tried going back to the penguin detective, which, of course, requires that you pass through the dining hall area again. Doing so, the game started lagging again in that area, becoming slower and slower as I approached the other exit to the left. When I exited the room, during the loading screen, the game just froze on the black screen, and my computer kept making a "humming noise", confirming that Dolphin was indeed frozen. I tried changing from OpenGL to Direct3D 11, and with the exception of my game running generally faster, I saw no difference when it comes to the freezing. I wonder if the Unknown Pointer error and the frozen screen are related, or if it's just something to do with this specific room at night time. I’ve looked up the problem but nothing I found has really helped so far. Help would be much appreciated!
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04-06-2020, 01:34 AM
#2
KHg8m3r Offline
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Here's a couple of things to try:
-Does this happen in the latest dev build?
-If you right-click in the game in Dolphin's game list, click on Properties, and go to the Verify tab, you can check if you have a good dump of the game
-take screenshots of your settings and graphics settings and post them here (upload them to like Imgur or something and link them here) if those don't work so we can see if something else is funky
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04-09-2020, 03:06 AM
#3
asriel meemurr
Unregistered
 
(04-06-2020, 01:34 AM)KHg8m3r Wrote: Here's a couple of things to try:
-Does this happen in the latest dev build?
-If you right-click in the game in Dolphin's game list, click on Properties, and go to the Verify tab, you can check if you have a good dump of the game
-take screenshots of your settings and graphics settings and post them here (upload them to like Imgur or something and link them here) if those don't work so we can see if something else is funky
-I tried it on the latest build. I managed to get through the room with a lot of lag, and then the game ran fine until it just... stopped at one point. And I don’t mean a black screen, I mean it literally just froze while I was playing. Music didn’t stop, just the video. 
-How do I know if the dump is good?
-Here you go: https://imgur.com/a/JLF5kiS
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04-09-2020, 09:05 AM
#4
DJBarry004 Offline
Don't even bother...
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Checking the box "Disable Bounding Box" for the Paper Mario games is straight out suicidal. Turn that option off. The problem should be gone.
Rig 1: Windows 10 Home | AMD A6-1450 @ 600/1000/1400 MHz | AMD Radeon HD Graphics 8250 | 4GB RAM | HP Pavilion TouchSmart 11.

Rig 2: Windows 10 Pro | Intel Core i7-2640M @ 780/2800/3500 MHz | Intel HD 3000 Mobile | 8GB RAM | Dell Latitude 6320.
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04-09-2020, 10:06 AM
#5
KatIsntGood Offline
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Doesn't the TTYD gameini enable bounding box by default?
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04-09-2020, 10:09 AM
#6
asriel meemurr
Unregistered
 
(04-09-2020, 10:06 AM)KatIsntGood Wrote: Doesn't the TTYD gameini enable bounding box by default?

Yeah, I certainly didn’t check that box myself.
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04-09-2020, 11:57 AM
#7
DJBarry004 Offline
Don't even bother...
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It should indeed. But, for some reason it appears disabled on the screenshots.
Rig 1: Windows 10 Home | AMD A6-1450 @ 600/1000/1400 MHz | AMD Radeon HD Graphics 8250 | 4GB RAM | HP Pavilion TouchSmart 11.

Rig 2: Windows 10 Pro | Intel Core i7-2640M @ 780/2800/3500 MHz | Intel HD 3000 Mobile | 8GB RAM | Dell Latitude 6320.
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04-09-2020, 06:17 PM
#8
JosJuice Offline
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(04-09-2020, 11:57 AM)DJBarry004 Wrote: It should indeed. But, for some reason it appears disabled on the screenshots.

That's because the game wasn't running when the screenshots were taken.
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04-09-2020, 08:34 PM
#9
asriel meemurr
Unregistered
 
So, I unchecked that box and tried running the game. The problematic room seems to be running much faster, albeit still not normally, but the issue I'm now facing is that whenever I try to exit one of the passenger cabins, the game freezes, not on a black screen but just on whatever's happening at the moment.
Edit: I tried with the latest stable version instead and the game is not only much faster, but the error I just mentioned isn't happening anymore. However, now it's back to the dining room problems. I go and get the diary of the ghost toad and whatever, I try to go back to his room to give it to him, the game keeps lagging while I'm in the dining room and then as I try to exit, it just crashes.
Edit 2: Issue solved. I mixed and match settings and also downloaded a different dump of the game and I managed to get through with little lag. Thanks so much to everyone for the help!
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