Yeah... That
is bad.
Also, I just got a strategy for my future business, which will allow me to not care about the quality of my services and products in any way, and still have a crapload of customers!

(Just kidding, of course.)
teh_speleegn_polease Wrote:Yeah... That is bad.
Man you don't even know the half of it. I haven't even gotten to the:
-shipping issues (live corals are packaged in tiny bags only half full of water and aren't glued properly to properly sized plugs so they break off during shipment float to the top dry out and die, I also get missing items sometimes that aren't even on the packing slip)
-backorder issues (managed by a broken automated system, some items that you purchased are placed on this system instead of being shipped to you with no prior warning, once they're in the system there is no way to remove/refund them and no way to check their status)
-website issues (too many to list, it goes down constantly too)
-security issues (I actually gained access to their customer account server BY ACCIDENT while snooping around their website)
-their completely incompetent staff with the reading comprehension skills of a 3rd grader (I spend a lot of time making sure my emails to them are worded as clearly as possible yet they always seem to be misinterpreted somehow)
-the constant facebook promotions and spam emails (they have people managing their facebook account 24/7 yet don't have time to respond to customer emails, some distraught customers have actually had to complain on their facebook page to get attention as a result)
-their automated systems for everything that are completely broken and can't seem to do basic arithmetic calculations correctly (the automated system placed a refund giftcard on my account a few weeks back and sent me an email about it, it says the giftcard is for $102.71 then lists two items that total $58.78. And then the actual giftcard is for $73.35, wtf)
-and so on
I don't think I've ever had any serious issues with any business before in my life. But this one just generates an endless stream of clusterfucks that are clearly the result of poor management and decisions at every level.
NV Wrote:-List of hilarious (from a third-party perspective) and amazingly stupid problems with reef2go
Oh man. Of course, I expected much of this after your description in the previous post, but the giftcard thing and security flaws are just... amazing.
Maybe you could get access to their main system and hack yourself a refund? =P
Just because they're incompetent doesn't mean they don't have lawyers. This is America after all.
(03-23-2014, 02:31 PM)NaturalViolence Wrote: [ -> ]Just because they're incompetent doesn't mean they don't have lawyers. This is America after all.
If they even notice... I mean, if they give giftcards for $80 when refunding items amounting to $60, their financial management system must be pretty screwed.
(Not that my suggestion wasn't a joke, of course.)
Mark Zuckerberg Wrote:I'm excited to announce that we've agreed to acquire Oculus VR, the leader in virtual reality technology.
WWWWWWWWWHHHHHHHHHHHHHHHYYYYYYYYYYY?!?!?!?!?!?!?!?!?!?!?!?
Not exactly mad, just confused.
They're buying things which are going to make a lot of money while they can afford to so if people abandon facebook they're still rich. I seriously hope that they realise this is a company best left mostly to its own devices, though, because it'll set things back a couple of years if the only decent VR device requires you to log in to install the drivers.
Yeesh, spent about a good almost 20-30 mins trying to connect a HDMI cable to a display mounted on the wall, i know it looks prettier up there but what the hell is with the tiny space between the wall and TV, if i were to dismount it i'm not sure if i could put it back, what happened to the good old days of having the TV on a fricking stand.
Debian doesn't come with make, or networking drivers compatible with ANY of my networking hardware, and I can make a pile with my networking hardware. Literally, onboard LAN for all of my motherboards is incompatible, broken wifi adapter that broadcasts off of it's solder instead of from an actual antenna or an antenna attachment nub, both of my USB sticks, and my LAN card. None of them are compatible with Debian's stock drivers. So, of course, I have the drivers laying around for the USB adapter that does work, and isn't spazzy as shit, and a copy of ndiswrapper on my backup drive. I pop in all this stuff, and go to compile ndiswrapper, and whaddayaknow, I need to connect to the internet before I can connect to the internet. So I try to look for methods of grabbing build-essential for debian without internet, but with a separate computer. All of the methods for debian that I could find were methods for ubuntu, with ubuntu-specific commands that, surprise surprise, don't work in debian. So, I start desperately trying to form my own method from what I learned from the other methods. Oh, would you look at that, my transferring computer doesn't want to download .deb files from debian's official repository. At that point, I decided that I have better things to do today, and I just installed Xubuntu.
Animasher..Anidead still to this day.