Silent Hill Shattered Memories

[wadjet]

I'm having a problem where I cannot create a save file for this game. It starts as normal, prompting me to create a new profile. I type in something and hit enter, it asks me if I want to create a save, I hit yes, and then it just shows me the keyboard/name your profile prompt. No profile has been created. I am getting a little frustrated, as I can't get any further than the menu without a save file.