I've been trying to get my phone unlocked for 2 days. I did an update and when it rebooted it asked for the password rather than a fingerprint or pin. As of now, I have entered every password I have ever used, twice. Samsung had me clear the cache partition already and that didn't work. I have the Google find my phone, which it can and it is now locked through that too.
The Samsung find my phone app is not activated. I didn't even know it existed. The Sprint store guy set it all up and handed it back to me so if it was during setup I never got an option to activate it.
My question is - is there anyway to bypass the password without having to wipe the phone. If not, is there anyway to get my photos and contacts off before wiping the phone or possibly after? I have have 10 months worth of photos that I really don't want to lose plus I just added a bunch of contacts last weekend.
Thanks!
The Samsung find my phone app is not activated. I didn't even know it existed. The Sprint store guy set it all up and handed it back to me so if it was during setup I never got an option to activate it.
My question is - is there anyway to bypass the password without having to wipe the phone. If not, is there anyway to get my photos and contacts off before wiping the phone or possibly after? I have have 10 months worth of photos that I really don't want to lose plus I just added a bunch of contacts last weekend.
Thanks!
