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Running Dolphin 5.0 - Microsoft Visual C++ 2015 Redistributable (x64)
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Running Dolphin 5.0 - Microsoft Visual C++ 2015 Redistributable (x64)
02-04-2017, 08:27 AM
#1
RedXelyx Offline
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I'm having some issues running Dolphin 5.0. When I try to run it, I get a system error reading "The program can't start because api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer. Try reinstalling the program to fix this problem." I can uninstall the program without any problems, but when I run the installation again to reinstall it, it seems to get stuck while processing Windows7_MUS_x64. The log file created during installation is attached to this post.

I am currently using Dolphin 4.0.2 (I know that it's really old, but I like using stable releases). I want to upgrade to using release 5.0 for many reasons, but I will continue in the meantime by using the later (than Dolphin 4.0.2) revisions.

Any help, advice, and/or assistance that anyone could offer would be much appreciated. Thanks in advance!


Attached Files
.txt   dd_vcredist_amd64_20170203140750.txt (Size: 14.86 KB / Downloads: 551)
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02-04-2017, 09:00 AM
#2
KHg8m3r Offline
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Did you install the 64-bit Visual C++ redistributable for Visual Studio 2015?
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02-04-2017, 11:55 AM
#3
RedXelyx Offline
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(02-04-2017, 09:00 AM)KHg8m3r Wrote: Did you install the  64-bit Visual C++ redistributable for Visual Studio 2015?

Yes.
I have also found that I cannot run the revisions without this problem fixed.
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02-04-2017, 01:49 PM
#4
Helios Offline
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That error log was surprisingly helpful.

So it looks like it's failing here.

Applying execute package: Windows7_MSU_x64, action: Install, path: C:\ProgramData\Package Cache\54050A5F8AE7F0C56E553F0090146C17A1D2BF8D\packages\Patch\x64\Windows6.1-KB2999226-x64.msu, arguments: '"C:\Windows\SysNative\wusa.exe" "C:\ProgramData\Package Cache\54050A5F8AE7F0C56E553F0090146C17A1D2BF8D\packages\Patch\x64\Windows6.1-KB2999226-x64.msu" /quiet /norestart'

Googling that package name brought me here

https://steamcommunity.com/app/313630/discussions/1/412447613578071879/

A user managed to fix it by reinstalling SP1 for Windows 7 here, which begs the other question, are you up to date in Windows Update?

https://www.microsoft.com/en-us/download/details.aspx?id=5842

After that, I googled the error code after that and was brought here

https://social.msdn.microsoft.com/Forums/en-US/a6f60c4e-f830-4370-bb54-c9eb309f97c1/visual-studio-community-2015-install-failure?forum=vssetup

Perhaps renaming C:\ProgramData\Microsoft\Crypto\RSA\S-1-5-18 to something else would fix it if the above doesn't work.
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02-04-2017, 02:36 PM
#5
RedXelyx Offline
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Helios, thank you, again, for your help. I just came across something that I have never seen nor heard of before; it came up as I was trying to work with reinstalling service pack 1. First, I ran the installer to try installing it (though I was certain that it was installed). I ran the installer and it told me that I already had service pack 1 installed; so I proceeded to uninstall it. I looked on the list of installed updates and I didn't see it there, so I used an elevated command prompt to try to uninstall it, and again, it said that service pack 1 isn't installed. I went back to the installer file (a windows update package that I downloaded [filename: windows6.1-KB976932-X64.exe]) to try to install it again, and, the same thing as before: "Windows 7 Service Pack 1 is already installed"
I suppose the question now is "How would I install/reinstall/uninstall (whatever it may be) Service Pack 1?"
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02-04-2017, 03:11 PM
#6
KHg8m3r Offline
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Check to see if you have any corrupted files: https://support.microsoft.com/en-us/help/929833/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system-files
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02-04-2017, 03:30 PM
#7
RedXelyx Offline
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Thank you, KHg8m3r, I've been wondering about a tool like this for a long time. Alas, however, "Windows Resource Protection did not find any integrity violations." Thus, the tool couldn't provide me any further assistance.
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02-04-2017, 04:38 PM
#8
Helios Offline
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Sounds like something is reeeeeaally screwed up with your Windows Update system. I've seen that more than I would like with Windows 7 users.

I think the only solution that we could ever give was reformatting.
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02-04-2017, 06:29 PM
#9
RedXelyx Offline
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Darn it! (I just got my computer set up to multiboot between Debian and Windows) That's alright, though; it'll all work out. Thanks for your help, Helios!
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