Remote not showing up in my bluetooth section

[Aidan9810]

I just got a remote that i bought from amazon today from a company called techken to use for the emulator when i would go to press 1 and 2 on the controller to connect it nothing shows up in my bluetooth thing i was wondering if this is common with this type of remote since its a third party is there another way of connecting it without having to return it like what do i do now if anyone could help it would be much appreciated