Recent Forum Downtime

***MayImilae*** · 06-23-2016, 05:42 AM #1

For several hours today, these forums were totally down to everyone. To anyone who accessed it, it said they did not have access rights - essentially everyone was banned! Well, here's what happened. Every now and then there is a technically issue with our beta version of the server's proxy that makes the forum software think every single user, ALL of them, have the same IP. We've encountered this many times, and whenever the user display shows only you on it ever and no other users, we are like "no IP bans or spammer purges!" Well, this time... We caught it last week, but they usually don't happen so close together, and well... it wasn't caught, and someone purged a spammer. :/ And it took a few hours for an administrator to log on and catch it to undo the IP ban and restore functionality. Anyway, that's what happened! We'll report this to our server and work with them on it. Hopefully this won't happen again, or won't happen for much longer!

***Shonumi*** · (This post was last modified: 06-23-2016, 11:47 AM by Shonumi.)

Well, we've managed to dodge that bullet so far. Can't win every time. I noticed I was banned this morning on my way to work, but being on mobile (with a crappy phone and crappy connection) I couldn't get to the forum controls via the Admin CP. So, whoever undid the IP ban, thanks (I'd probably know this if I still hung out on the IRC channel...)

Note to Forum Staff, the forums are still doing that weird proxy thing as of this post, so no-clicky on the Purge Spammer button.

***MayImilae*** · 06-23-2016, 03:14 PM #3

Shonumi Wrote:So, whoever undid the IP ban, thanks (I'd probably know this if I still hung out on the IRC channel...)

You're welcome!