Needing help with a crash issue.

[xan326]

Ok so I've begun playing a gamecube game on Dolphin, first time ever. It crashes and I get this, please help.



Problem signature:
Problem Event Name: BEX64
Application Name: Dolphin.exe
Application Version: 0.0.0.0
Application Timestamp: 5263d8da
Fault Module Name: XAudio2_7.dll_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4c0643cc
Exception Offset: 000007fd6bbf2891
Exception Code: c0000005
Exception Data: 0000000000000008
OS Version: 6.2.9200.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 2264
Additional Information 2: 2264db07e74365624c50317d7b856ae9
Additional Information 3: 7ed2
Additional Information 4: 7ed272427c45cb128d0de54da4b1e989

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[KHg8m3r]

The problem is the Xaduio_2 sound backend. Try these two things
1) download and run directx web updater
2) if that doesnt work, change the audio backend under the audio to DSound

[xan326]

Okay I ran directx, I'm on dx11- no updates found. I'll try the second option now and see if anything happens. Thanks, and do you know what might've caused this issue?

[DJBarry004]

A corrupt, damaged or missing DLL can cause this.

I recently found a kind of installer for XAudio, but I don´t know what it does exactly since I haven´t tried it.

[xan326]

I'll do some looking into it. Another thing, I don't understand this at all, but when I switch to my gpu and not the intel integrated it will crash. Should I restart what I'm doing and post the problem signature?

[DJBarry004]

If that´s the problem (GPU) you can report it in Google Code. Maybe is a bug.

[xan326]

Well the first one was audio. I was messing with settings and found that I'm running on my Intel igpu and not my nvidia gpu, when I changed it dolphin gives me an errorl

[pauldacheez]

The GPU issue is a known one; leave the Intel GPU selected in Dolphin and put Dolphin on a high performance profile in the Nvidia driver settings to make it use your Nvidia GPU. (Note that I've told people to do this dozens of times and yet I've still never even fucking looked at the AMD/Nvidia driver settings. Adapt this advice as necessary.)

[KHg8m3r]

(11-19-2013, 09:54 AM)pauldacheez Wrote: The GPU issue is a known one; leave the Intel GPU selected in Dolphin and put Dolphin on a high performance profile in the Nvidia driver settings to make it use your Nvidia GPU. (Note that I've told people to do this dozens of times and yet I've still never even fucking looked at the AMD/Nvidia driver settings. Adapt this advice as necessary.)

Make sure your drivers are up to date for that Nvidia gard, it helps.
Attached is how you change for Nvidia

[xan326]

Well as in the picture, its on the nvidia card and the error is, and I'll try the other thing when I get the chance to.
Strangely the nvidia will work using opengl but not dx11

Problem signature:
Problem Event Name: BEX64
Application Name: Dolphin.exe
Application Version: 0.0.0.0
Application Timestamp: 5263d8da
Fault Module Name: Dolphin.exe
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 5263d8da
Exception Offset: 00000000005bbc40
Exception Code: c0000417
Exception Data: 0000000000000000
OS Version: 6.2.9200.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 3e51
Additional Information 2: 3e5173e6235ec1854d308653385d9205
Additional Information 3: 022f
Additional Information 4: 022fcd54436c161f86b204e7b9cf568d