Help with Super Mario Sunshine?

cadpie · 10-22-2017, 11:51 AM #1

For some reason, whenever I try to play Super Mario Sunshine, it looks like the attached image. I have no idea why, but it makes the game completely unplayable! Every other game I have has worked marvelously, but it's just Super Mario Sunshine that is doing this. Can anyone please help fix this? I feel like I've tried it all!

Thanks so much ahead of time, guys!

**ExtremeDude2** · 10-22-2017, 11:58 AM #2

What are your computer specs (your profile isn't very complete)?

cadpie · 10-22-2017, 12:06 PM #3

(10-22-2017, 11:58 AM)ExtremeDude2 Wrote: What are your computer specs (your profile isn't very complete)?

Hello,

I don't think its a spec issue just because every other game works. I'm sadly very new so I don't specifically know what you're looking for when asking for specs. x64? Intel... AMD Radeon Graphics processor, Intel HD Graphics 520... 1920x1080x59 hertz resolution... 1GB Adapter RAM... am I answering the right question here?

cadpie · 10-22-2017, 12:22 PM #4

(10-22-2017, 11:58 AM)ExtremeDude2 Wrote: What are your computer specs (your profile isn't very complete)?

Sorry, I'll try this again,

[color=#000000]Operating System:
Windows 10, 64-bit
Processor/CPU:
Intel® Core(TIM) i7-6600U CPU @ 2.60GHz 2.80GHz
Installed RAM:
8.00GB
Dolphin Revision Currently Using:
Latest[/color]

[color=#000000]Is this good?[/color]

envisaged0ne · (This post was last modified: 10-22-2017, 12:33 PM by envisaged0ne.)

What is your GPU? What video backend are you using?

cadpie · 10-22-2017, 12:48 PM #6

(10-22-2017, 12:33 PM)envisaged0ne Wrote: What is your GPU? What video backend are you using?

I believe I have Intel® HD Graphics 520? It says the GPU name is Skylake GT2?
Open GL for backend

**ExtremeDude2** · (This post was last modified: 10-22-2017, 01:05 PM by ExtremeDude2.)

Have you tried updating your Intel drivers? Does the same thing happen on other backends?

cadpie · 10-22-2017, 01:08 PM #8

(10-22-2017, 01:05 PM)ExtremeDude2 Wrote: Have you tried updating your Intel drivers? Does the same thing happen on other backends?

Yes, and yes. I'm not sure what it could be seeing that all other games work absolutely fine. It's just Mario Sunshine that has this issue

***MayImilae*** · (This post was last modified: 10-23-2017, 06:17 AM by MayImilae.)

Please post screenshots of your graphics settings windows here.

EDIT: Ok, here's something for you to try! Go to C:\Users\[username]\Documents\Dolphin Emulator, and look for the "Cache" folder. Delete it, then open Dolphin and try the game again. Does that fix it?

cadpie · 10-23-2017, 03:37 PM **#10**

(10-22-2017, 05:54 PM)MayImilae Wrote: Please post screenshots of your graphics settings windows here.

EDIT: Ok, here's something for you to try! Go to C:\Users\[username]\Documents\Dolphin Emulator, and look for the "Cache" folder. Delete it, then open Dolphin and try the game again. Does that fix it?

This worked great!! Thanks so much!!