FAQ Update Suggestion: Fixing MSVC140.dll startup error

[KieferSkunk]

Hi there. I'm running on Windows 10 x64 and recently had Microsoft "coerce" me into installing a major update (a bit before Christmas). That update happened to break a lot of my applications and programs, including Dolphin, with various forms of "MS Visual C++ Runtime is missing" (various versions).

In most cases, I was able to fix the specific program by reinstalling the version of the MSVC runtime it wanted. In Dolphin's case, however, I couldn't fix it just by installing MSVC, which is what your FAQ recommends. I had to actually go into "Add/Remove Programs" and find the MSVC++ 15 Runtime Library (already installed), launch it, and tell it to repair itself. Once I did that, Dolphin started working again.

Your FAQ currently reads:

Quote:Dolphin now uses Visual Studio C++ 2015 for Windows compiling, Windows users must have the 64-bit Visual C++ redistributable for Visual Studio 2015 installed in order to use development builds. The runtime has a minimum system requirement of Windows Vista SP2 and Windows 7 SP1.

I would recommend adding this note:

Quote:If the runtime library says that it is already installed or otherwise cannot run, go to Add/Remove Programs (in Windows 10: Programs and Features, accessed from the Apps control panel) and locate the "Microsoft Visual Studio C++ 2015 Runtime Library (x64)" entry. Double-click on this entry, click "Next", then click "Repair" when given the option. This will reinstall the library and repair any registry entries that are preventing it from working.

Thanks.

[ExtremeDude2]

Sounds like your update was just broken.

[AnyOldName3]

You should probably be telling Microsoft about this, not us, as that isn't supposed to happen and in fact doesn't happen for most people.

[envisaged0ne]

Yeap, exactly as AnyOldName3 said, this doesn't happen with most people. As you can tell by the forums, this hasn't been a reported problem...and again, it's a problem with your OS updates & not Dolphin. You're referring to the fall update that recently came out, and I, as well as others, had no problems with the update. Dolphin still worked just fine after for pretty much all of us

[KieferSkunk]

(01-11-2018, 07:45 AM)envisaged0ne Wrote: Yeap, exactly as AnyOldName3 said, this doesn't happen with most people.  As you can tell by the forums, this hasn't been a reported problem...and again, it's a problem with your OS updates & not Dolphin.  You're referring to the fall update that recently came out, and I, as well as others, had no problems with the update.  Dolphin still worked just fine after for pretty much all of us

Thanks, guys.  I'm aware that this is a Microsoft issue, and I've already told them about it - no response from them, as usual.

I was merely suggesting that if anyone else HAS run into this issue (I know of one other person who did, and had to do the same repair technique that I did), you could provide some additional details on how to fix it since not all of your users are necessarily going to know HOW to repair this install. (I brought this here, also, because for both myself and my friend, Dolphin was literally the only program affected by this particular MSVC library.)