dolphinbar setup

[Adam94061]

My newly purchased bar does not turn on when I hit the sync button. Also I'm almost certain my computer (WIN10) doesnt recognize it. NEED HELP

[snarfo]

Are you in PC mode? Works like a dream for me in Windows 10. When you get it working, be sure you check for firmware updates. I've burned out LEDs on my first Dolphinbar, but the newer firmware alleviates that little... feature :-P

[Caturix]

Stupid question: did you turn on the power button?  
On my Dolphinbar its unlabeled... its behind the sync button.

If you got another problem please tell us more what exactly happens.