both keyboard and xbox1 controlling aren't inputting

[doorhingeisorange]

hey guys, not sure what i'm doing wrong but when i open up a game none of my control inputs are registering. i've set keyboard to port 1 and didn't work so i set my xbox 1 controller to port 1 and that didn't work either.
the xbox controller is wired through usb not bluetooth.
my keyboard is wired too.
i downloaded the latest version of dolphin and thought maybe that was the issue so i instead downloaded version 5.0-11824 but still no controller inputting. Its probably something really simple and i just can't see it lol

[JosJuice]

Which game are you testing this with?

[doorhingeisorange]

Which game are you testing this with?

super mario strikers and fifa street 

[doorhingeisorange]

Which game are you testing this with?

also just tested with super mario sunshine and same result

[KHg8m3r]

If you Restart your computer (not shutdown) does the problem persist?

Does resetting Dolphins controller to default solve the issue on the screen where you map your keys for the GC controller solve the issue?

Does this happen in safe mode?

[doorhingeisorange]

If you Restart your computer (not shutdown) does the problem persist?

Does resetting Dolphins controller to default solve the issue on the screen where you map your keys for the GC controller solve the issue?

Does this happen in safe mode?

i tried restarting my computer and i reset controllers to default but the problem still persists. 
when i unplug the xbox controller it appears on screen as [disconnected] Xinput/0/gamepad so the emulator is recognizing the controller but when i load a game the inputs don't work :/ 

[KHg8m3r]

Did you reinstall the Xbox360 controller drivers?