This game has been wasting hard drive space on my computer for exactly one month and 2 days. The online portion does not work whatsoever. I bought the game for the sole purpose of playing online, (The campaign portion sucks in every imaginable way.) I'm a huge graphics whore, and the games shitty story mode was not up to par with the awesome graphics the game had.
Well, for some odd reason my game's serial key was disfunctional. I was only able to bypass the inital request for it when i installed the game. It refused to work when EA yet again requested for it in the game itself. Up until recently i decided to take matters up front for this absurd matter. Assuming Ea's costumer support made up for their shitty game creating abilities, i went to it.
The first representative available
Hi, my name is Clyde. How may I help you? [06:02:27 PM]
: I bought this game a few weeks ago, and i have to say i am very dissapointed. It does not work whatsoever. [06:02:57 PM]
: The key refuses to activate, it says "Unable to login please try again". [06:03:30 PM]
: So i do exactly that, every 24hours [06:03:43 PM]
: again, i am very dissapointed. [06:03:52 PM]
: Hello? [06:04:41 PM]
: Clyde i am not amused, who is your manager? I'd like to have a talk with him [06:05:51 PM]
'' disconnected ('Concluded by End-user'). [06:06:29 PM]
The second representative
Hi, my name is Harris. How may I help you? [06:08:25 PM]
: I bought this game a few weeks ago, and i have to say i am very dissapointed. It does not work whatsoever. [06:08:32 PM]
: The key refuses to activate, it says "Unable to login please try again". [06:09:02 PM]
Harris: Please tell me your issue [06:06:36 PM]
: just said it sir [06:09:30 PM]
: i have waited patiently for a week [06:09:47 PM] ( Yeah i had to lie here, he wouldn't believe me if i told him how long i waited.)
: it has yet to be fixed [06:09:52 PM]
Harris: Please specify the issue [06:07:32 PM]
Harris: Please provide us the following information: -
Your Full Name:-
Your EA account name:- [as per situation]
E-mail address as listed on the account:-
Your Game's Serial Number:-
Any alternate email address that you use:-
Your Date of Birth:-
Zip or Postal Code:- [06:08:06 PM]
: DXXX OXXXXXXX [06:11:02 PM]
: dXXX.oXXXXXXX@yahoo.com [06:11:15 PM]
: HKLL-Q8GB-4TLX-F73M-22DR [06:12:03 PM] (No sense in covering this up, it no longer works )
: 05/10/19XX [06:12:26 PM]
: 78XXX [06:12:30 PM]
: There you go sir [06:12:47 PM]
Harris: This key is not searchable in our database [06:10:53 PM]
: Pardon? [06:13:40 PM]
Harris: Where from you purchased it ? [06:11:11 PM]
: The local gamestop [06:13:59 PM]
: it worked upon installation [06:14:04 PM]
Harris: it is an invalid key [06:11:34 PM]
: please try again [06:14:12 PM]
Harris: I have checked it [06:11:45 PM]
Harris: Please contact the retailer [06:12:04 PM]
: I also have my limited edition unlock [06:14:50 PM]
: DPZ3-YAHN-SPSY-6U2A [06:15:01 PM]
Harris: As early as possible [06:12:28 PM]
Harris: That's not going to help [06:12:42 PM]
Harris: The cd key of game is invalid [06:13:05 PM]
: I bought a legit copy of the game [06:15:51 PM]
: you can't do this to me [06:15:54 PM]
: im holding the case in my hand [06:16:01 PM]
: how does this happen!! [06:16:04 PM]
: you database is corrupt!! [06:16:15 PM]
: *your [06:16:22 PM]
Harris: I apologise with the situation [06:13:51 PM]
: what can i do? [06:16:35 PM]
Harris: Please contact the retailers [06:14:09 PM]
: That being who? [06:17:00 PM]
: What if.. [06:17:12 PM]
: what if i decided to email you guys with a legit copy of the game [06:17:38 PM]
: Showing the container and the inside contents [06:17:49 PM]
: will that work [06:18:31 PM]
Harris: Do it after you contact the retailers [06:16:09 PM]
Harris: They should provide the replacement key [06:16:30 PM]
: Good day sir!! [06:20:05 PM]
Harris: As long as you supply proof of the purchase, you should be able to receive another copy of the game [06:20:30 PM]
: I said good day sir!! [06:20:30 PM]
: Scram! [06:20:33 PM]
: GTFO [06:20:36 PM]
'' disconnected ('Concluded by End-user'). [06:20:38 PM]
Here's a guy lucky enough to bypass my problem and enter another
I probably won't be buying another EA product again. We'll.. maybe another Sims 3 expansion.
Edit: The times didn't display correctly.
Well, for some odd reason my game's serial key was disfunctional. I was only able to bypass the inital request for it when i installed the game. It refused to work when EA yet again requested for it in the game itself. Up until recently i decided to take matters up front for this absurd matter. Assuming Ea's costumer support made up for their shitty game creating abilities, i went to it.
The first representative available
Hi, my name is Clyde. How may I help you? [06:02:27 PM]
: I bought this game a few weeks ago, and i have to say i am very dissapointed. It does not work whatsoever. [06:02:57 PM]
: The key refuses to activate, it says "Unable to login please try again". [06:03:30 PM]
: So i do exactly that, every 24hours [06:03:43 PM]
: again, i am very dissapointed. [06:03:52 PM]
: Hello? [06:04:41 PM]
: Clyde i am not amused, who is your manager? I'd like to have a talk with him [06:05:51 PM]
'' disconnected ('Concluded by End-user'). [06:06:29 PM]
The second representative
Hi, my name is Harris. How may I help you? [06:08:25 PM]
: I bought this game a few weeks ago, and i have to say i am very dissapointed. It does not work whatsoever. [06:08:32 PM]
: The key refuses to activate, it says "Unable to login please try again". [06:09:02 PM]
Harris: Please tell me your issue [06:06:36 PM]
: just said it sir [06:09:30 PM]
: i have waited patiently for a week [06:09:47 PM] ( Yeah i had to lie here, he wouldn't believe me if i told him how long i waited.)
: it has yet to be fixed [06:09:52 PM]
Harris: Please specify the issue [06:07:32 PM]
Harris: Please provide us the following information: -
Your Full Name:-
Your EA account name:- [as per situation]
E-mail address as listed on the account:-
Your Game's Serial Number:-
Any alternate email address that you use:-
Your Date of Birth:-
Zip or Postal Code:- [06:08:06 PM]
: DXXX OXXXXXXX [06:11:02 PM]
: dXXX.oXXXXXXX@yahoo.com [06:11:15 PM]
: HKLL-Q8GB-4TLX-F73M-22DR [06:12:03 PM] (No sense in covering this up, it no longer works )
: 05/10/19XX [06:12:26 PM]
: 78XXX [06:12:30 PM]
: There you go sir [06:12:47 PM]
Harris: This key is not searchable in our database [06:10:53 PM]
: Pardon? [06:13:40 PM]
Harris: Where from you purchased it ? [06:11:11 PM]
: The local gamestop [06:13:59 PM]
: it worked upon installation [06:14:04 PM]
Harris: it is an invalid key [06:11:34 PM]
: please try again [06:14:12 PM]
Harris: I have checked it [06:11:45 PM]
Harris: Please contact the retailer [06:12:04 PM]
: I also have my limited edition unlock [06:14:50 PM]
: DPZ3-YAHN-SPSY-6U2A [06:15:01 PM]
Harris: As early as possible [06:12:28 PM]
Harris: That's not going to help [06:12:42 PM]
Harris: The cd key of game is invalid [06:13:05 PM]
: I bought a legit copy of the game [06:15:51 PM]
: you can't do this to me [06:15:54 PM]
: im holding the case in my hand [06:16:01 PM]
: how does this happen!! [06:16:04 PM]
: you database is corrupt!! [06:16:15 PM]
: *your [06:16:22 PM]
Harris: I apologise with the situation [06:13:51 PM]
: what can i do? [06:16:35 PM]
Harris: Please contact the retailers [06:14:09 PM]
: That being who? [06:17:00 PM]
: What if.. [06:17:12 PM]
: what if i decided to email you guys with a legit copy of the game [06:17:38 PM]
: Showing the container and the inside contents [06:17:49 PM]
: will that work [06:18:31 PM]
Harris: Do it after you contact the retailers [06:16:09 PM]
Harris: They should provide the replacement key [06:16:30 PM]
: Good day sir!! [06:20:05 PM]
Harris: As long as you supply proof of the purchase, you should be able to receive another copy of the game [06:20:30 PM]
: I said good day sir!! [06:20:30 PM]
: Scram! [06:20:33 PM]
: GTFO [06:20:36 PM]
'' disconnected ('Concluded by End-user'). [06:20:38 PM]
Here's a guy lucky enough to bypass my problem and enter another
I probably won't be buying another EA product again. We'll.. maybe another Sims 3 expansion.
Edit: The times didn't display correctly.
[color=#00BFFF]
[Specs]
Antec 902 V3 Back Steel Case
Corsair DDR3 Ram 8GB
AMD FX-8150[/color] Problem?
[color=#00BFFF]Gigabyte GA-9900FXA--UD3 Motherboard
Windows 7 Ultimate x64 bit
320Gb HD
1 TB HD
Zalman CNPS9900 CPU Cooler
Corsair AX750W Power Supply
24" Asus 1920x1080 LCD Monitor (HDMI)
17" Dell 1280x1024 LCD Monitor (VGA)
Evga GTX 460 OC 830Mhz (Overclocked Factory Overclock)
Logitech G930 Wireless Headset[/color]
Antec 902 V3 Back Steel Case
Corsair DDR3 Ram 8GB
AMD FX-8150[/color] Problem?
[color=#00BFFF]Gigabyte GA-9900FXA--UD3 Motherboard
Windows 7 Ultimate x64 bit
320Gb HD
1 TB HD
Zalman CNPS9900 CPU Cooler
Corsair AX750W Power Supply
24" Asus 1920x1080 LCD Monitor (HDMI)
17" Dell 1280x1024 LCD Monitor (VGA)
Evga GTX 460 OC 830Mhz (Overclocked Factory Overclock)
Logitech G930 Wireless Headset[/color]